How do I start my scheduled video consult with a health coach?

Jennifer -

If you have a video consult scheduled with your health coach, you can access your meeting in a couple different ways:

  1. Log into your Telespine program.
  2. Go to the "Coaching" tab.
  3. Select your upcoming meeting and click "Begin Session".

Additionally, you can also join the call without logging into your Telespine program. To do this:

  1. Go to your email inbox.
  2. Open the email from healthcoach@telespine.com that you received when you scheduled your appointment.
  3. Click on the Zoom link to start your video consult in the Zoom app (desktop or mobile).

Should you have any difficulties finding the link, or can't make the call on time, log into your Telespine program and start an instant chat with your coach. They will be able to get you into a video consult right there or help you reschedule for a time that works for you.

 

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